Shipping policy

Mint Card Co. Shipping Policy

Last Updated: 2/19/26

Order Processing Time

Orders are processed within 5–10 business days (excluding weekends and holidays).

Processing time is separate from shipping carrier transit time.

During high-demand releases, product launches, or holidays, processing times may be extended.

Shipping Methods & Delivery

Shipping rates and carrier options are calculated at checkout.

Once your order has shipped, you will receive tracking information via email.

Mint Card Co. is not responsible for carrier delays once the package has been transferred to the shipping provider.

Address Accuracy

Customers are responsible for providing accurate and complete shipping information.

We are not responsible for:

  • Packages shipped to incorrect addresses provided by the customer

  • Lost or stolen packages marked as delivered

  • Delays caused by customs or international carriers

If a package is returned due to incorrect address information, the customer is responsible for reshipping costs.

Lost, Stolen, or Damaged Packages

If your package arrives damaged (non-TCG items only), you must contact us within 48 hours of delivery with:

  • Order number

  • Photos of packaging and contents

For packages marked as delivered but not received, customers must contact the shipping carrier directly to file a claim.

Mint Card Co. is not liable for stolen packages.

Pre-Orders

Pre-order items ship once inventory is received. Estimated release dates are subject to change by the manufacturer or distributor.

Delays outside of our control do not qualify for cancellation unless otherwise stated.

International Shipping

International customers are responsible for:

  • Customs duties

  • Import taxes

  • Additional fees imposed by local authorities

We are not responsible for customs delays or confiscations.